Careers

Company Description:

Roboteam is a leading defense robotics company dedicated to innovation and real-world impact. We develop advanced robotic technologies that enhance national security and save lives on the battlefield. Combining a dynamic startup environment with a mission-driven approach, we foster teamwork and contribute to global safety. We are seeking a skilled and mission-driven Customer Support to join our customer-facing technical team. This role is critical to ensuring the operational excellence of our robotic systems in the field and providing unmatched support to our global defense partners.

Key Responsibilities:

• Execute on-site installation, training, and maintenance of robotic systems.
• Troubleshoot and resolve hardware and software issues under field conditions.
• Conduct system testing, calibration, and configuration.
• Provide user training and operational support for deployed units.
• Maintain clear service documentation and technical reporting.
• Support product evaluations, demos, and customer field trials.
• Act as a technical liaison between customers and engineering teams.
• Build long-term trust with end-users and military stakeholders.

Qualifications:

• 2+ years in technical field support, preferably in defense or robotics.
• Proven troubleshooting skills with complex electromechanical systems.
• Capable of operating independently in high-pressure environments.
• Strong technical comprehension and ability to interpret specifications.
• Excellent communication and interpersonal skills.
• 2+ years in technical field support, preferably in defense or robotics
• Familiarity with military UGV, UAV, and remotely operated systems (preferred).
• Fluency in English; additional languages are a plus.