Privacy Policy

At Roboteam Holdings LTD and its subsidiaries (“Roboteam” or “We”), we recognize that privacy is important. This privacy policy (“Privacy Policy”) applies to the access to Roboteam’s website (the “Website”) and/or the use of the services available through the Website (collectively, the “Services”).

‘Personally Identifiable Information’ (“PII”) is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. When you, the user (the “User”) uses the Services, your PII will be processed subject to the terms of this Privacy Policy. Please read our Privacy Policy carefully to get a clear understanding of how We organize, collect, use, protect or otherwise handle your PII in accordance with our Website.

You are not legally required to provide PII; however, if you refuse to provide your PII we may not be able to provide you access to use the Services. By using the Services you consent to this Privacy Policy, inclusive of the terms described herein.

If you have any questions about this Privacy Policy, please feel free to contact us at: info@robo-team.com.

• Information and How We Use It

The Website may collect, process and use the data which includes PII, the legal basis of which is your consent, which you give when you approve your use of the Services. Types of PII that may be used include the following:

1.1. We may process data about your use of our Website and Services (“User Data”). User Data may include your IP address, location, type of browser and version, operating system, referral source, visit length, page views and website navigation paths, as well as information about the frequency and timing of your use of the Services. We may use cookies as a source of User Data (as further detailed under our Cookies Policy at (“Cookies Policy”)).User Data may be processed in the manner set forth in this Privacy Policy for the purposes of analyzing the use of the Website and Services, operating our Website, improving and customizing the Services, ensuring the security of our Services, maintaining back-ups of our databases and communicating with you.

1.2. When registering on our Website you may be asked to enter your full name, email address, telephone number or other details . You are the source of such data, and such data may be processed for the purposes of operating the Website, providing the Services, ensuring the security of the Website and Services, maintaining back-ups of our databases and communicating with you.

1.3. We may process information that you provide to use for the purpose of subscribing to our email notifications (“Notification Data”) provided that you have specifically consented to receive the same. The Notification Data may be processed for the purposes of sending you relevant Notification Data.

1.4. We may process information contained in or relating to any communication that you send to us (“Correspondence Data”), for example, when you sign up for our newsletter or respond to a survey. The Correspondence Data may include communication content and/or metadata associated such communication. The Correspondence Data may be processed for communicating with you and record-keeping.

1.5. We may collect and retain metadata and statistical information concerning the use of the Services which are not subject to the deletion procedures in this Privacy Policy and may be retained by us for no more than required to conduct its business. Some data may be retained also on our third-party service providers’ servers in accordance with their retention policies. You will not be identifiable from this retained metadata or statistical information.

1.6. We may process any of the types of data described in this Section 1 if We are required to do so by court-order, any legal obligation to which We are subject, or when necessary, for the establishment, exercise or defense of legal claims. The legal basis for this processing is our legitimate interests, namely of Roboteam’s legal rights, your legal rights and the legal rights of others.

1.7. Please do not supply any other person’s PII to us without the specific and explicit consent of all parties, including the owner of such PII.

2. Providing Your PII to Others

2.1. We may disclose PII to any member of our group of companies, including subsidiaries (if any), holding companies and all of their respective subsidiaries (if any), insofar as reasonably necessary for the purposes set out in this Privacy Policy.

2.2. We may disclose your PII to professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.

2.3. We may disclose your PII to third-party service providers, vendors and subcontractors reasonably necessary to provide the Services. Such third-party provider’s vendors and subcontractors will only use the PII to the extent necessary to allow them to perform the services they provide to Roboteam.

2.4. We will only disclose your PII to third parties who provide sufficient guarantees that they implement appropriate technical and organizational measures in such a manner that their processing of your PII will meet the requirements of Data Protection Regulation (as defined below) and ensure the protection of your rights and with whom We have written contracts that conform to our legal obligations under Data Protection Regulation.

2.5. We may assign its rights and obligations and share PII in the event of a sale and/or merger in which control of Roboteam and/or most of its assets and/or the App is transferred to a third party, provided that such third party steps into the shoes of Roboteam for all intents and purposes relating to the provisions of this policy.

4. Retaining and Deleting PII

4.1. This Section 4 sets out our data retention policies and procedures, which are designed to help ensure that We comply with our legal obligations in relation to the retention and deletion of PII.

4.2. We will retain and delete your PII as follows:

4.3. PII will be retained for the duration of the Services up to a period of seven years following the end of the Services after which period it will be deleted from our systems, unless otherwise required under applicable law.

4.4. Notwithstanding the other provisions of this Privacy Policy, We may retain your PII where such retention is necessary for compliance with a legal obligation to which We are subject, or in order to protect your vital interests or the vital interests of another natural person.

5. Your Rights

5.1. In this Section 5, We have done our best to summarize the rights that you may have under applicable data protection law. These are complex, and not all of the details have been included herein. In light of this, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

5.2. Your principal rights are the following:
(a)     the right to access;
(b)     the right to rectification;

5.3. To exercise your rights you are welcome to contact us at: info@robo-team.com.

6. Opt-in

6.1. When you provide us with PII for a secondary reason, like marketing or other secondary reasons which We will convey to you from time to time if applicable, We will ask for your consent. After you opt-in, you may withdraw your consent at any time, by contacting us at info@robo-team.com.

7. Information Security

7.1. We follow generally accepted industry standards to protect against unauthorized access to or unauthorized use, alteration, disclosure or destruction of PII. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while We strive to use commercially acceptable means to protect PII, We cannot guarantee its absolute security.

7.2. The PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required by contract to keep the information confidential.

7.3. We implement a variety of security measures to maintain the safety of the PII.

8. Tracking
   To the extent legally permitted We may allow third-party behavioral tracking.

9.Third-party Direct Collectors
9.1. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the Services they provide to us. However, certain third-party service providers, have their own privacy policies in respect to the information we are required to provide to them for your related transactions.

9.2. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your PII will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

9.3. Once you leave our Website or are redirected to a third-party app or website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

9.4. In addition, we have third party providers that collect information through the use of cookies or other tracking tools. For more information about such cookies, please refer to our Cookies Policy, available here: “Cookies Policy”.

10. Third-part Links
    Occasionally, at our discretion, We may include or offer third-party services on our Website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, We seek to protect the integrity of our site and welcome any feedback about these sites.

11.Law and Jurisdiction
11.1. The law that applies to activity on the Website and the Privacy Policy is the law of the State of Israel.

11.2. Exclusive jurisdiction to hear any dispute regarding the Website and/or the Privacy Policy and anything deriving thereunder is conferred to the competent court in the district of Tel Aviv-Jaffa, Israel.

12. Changes to the Privacy Policy
    12.1. We reserve the right to modify this Privacy Policy at any time, so please review it frequently; in which case we will notify of such changes by publishing the updated policy on the website.

Additionally, in cases where material changes are made to the Policy, We will make efforts to inform you of such changes through the customary communication channels under the circumstances, as well as by publishing a visible notice thereof on the website, and subject to the requirements of Israeli law – to obtain your consent to such material changes regarding the use of personal information about you by Roboteam. Unless otherwise stated, all changes will take effect on the day of their publication on the website.

If the Privacy Policy is amended in order to comply with any legal requirement, the amendments may take effect immediately, or as required by law, and without any prior notice.

12.2. If We are acquired or merged with another company, your information may be transferred to the new owners so that We may continue to provide our Services to you.

13. Contacting Us
    13.1. If there are any questions regarding this Privacy Policy, you may contact us at: info@robo-team.com.

Last Updated: November 2025

Previous updates: July 11^th, 2024